Oigami Onsen, KANZANSO
  1. Top
  2. To all the guests

To all the guests

About measures of this facility for new coronavirus infectious disease

  •       In order to prevent the spread of new coronavirus infectious diseases, this facility considers the health and safety of customers and staff,
         We will take the following actions based on the "New Coronavirus Response Guidelines" issued by Gunma Prefecture.
                     We appreciate your understanding and cooperation.

【Request to customers】

  • ·Please be sure to wear a mask when visiting.

    ·At the time of check-in, fill out a questionnaire on the health condition for customers and
     We appreciate your cooperation in measuring body temperature.(Body temperature measurement is optional.)

    ·To ensure that our customers can use our hotel with peace of mind
     We ask for your cooperation in alcohol disinfection.

    ·Depending on the situation, we may ask for dinner time and breakfast time with a time lag.
     In addition, incidental facilities (Night Club Square) within this facility may be closed.
     Thank you for your understanding.

    ·If you feel unwell, our local staff will be happy to help.
     Please let us know.

【Initiatives in public spaces】

  • 1. Installation of alcohol disinfectant
     Add antiseptic solution to each floor, lobby, restaurant, restroom, etc.
     We are working to create an environment that is easier for customers to use.

    2. Strengthening regular disinfection
     Customers can use door knobs, doors, elevator buttons, toilet doors, etc.
     Alcohol disinfection is conducted as appropriate for areas that are frequently touched.

    3. Wearing a mask when serving
     Considering the health and safety of customers and public health,
     I am wearing a mask.

【Initiatives for employees】

  • 1. Wearing a mask in the facility
     We distribute masks to employees and require them to wear them.

    2. Checking physical condition when going to work, and maintaining a management system for people with poor physical condition
     Employees thoroughly check body temperature and disinfect hands.
     In addition, transient fever of 37.5 degrees or more and poor physical condition
     Employees take care of themselves and wait at home until their symptoms recover.
     Enjoy the standards of behavior when you are not feeling well and the health of your employees.
     We have introduced a management system.

    3. Expansion of alcoholic disinfectant in backspace
     Be sure to enjoy disinfecting your hands after entering the office or using the restroom.
     We are increasing the alcohol disinfectant solution.

【Admission/Check-in/Guest Room Guidance】

  • ·Please disinfect your fingers when entering the building.

    ·The front desk was covered with a transparent vinyl curtain and used
     Writing instruments are frequently wiped and disinfected.

    ·We will not provide guidance to your room or carry your luggage.
     We have a trolley for luggage, so please use it.
     And if you need help, don't hesitate to ask.

【About provision of food】

  • At the time of the meal, the person in charge will bring the food,
    We will serve as many dishes as possible.

【About guest rooms】

  • In addition to normal guest room cleaning, sanitizing alcohol is used for cleaning this facility.
    We are carrying out wiping.

    Especially the parts that are touched by hands (door knobs, drawers, refrigerator handles,
    (Remote control, switches, etc.) are disinfected and cleaned with disinfecting alcohol.

【About laying futon】

  • In order to have a safe time ahead of entering the guest room,
    Futon laying service will be suspended.

    If you have any requests, please do not hesitate to ask.

  •            In addition to coughing, fever, and malaise during your stay, you may feel sick.
                 If you have any concerns, please feel free to contact the front desk.

               We will try our best to make you feel at home.
               Thank you for your understanding.
  • We regularly disinfect and disinfect the facility and each guest room, but in January 2022, we applied antiviral and antibacterial coatings to various places such as public spaces and guest rooms for further preventive measures. ..
  • The effect of the coating lasts for a long time due to the catalytic action, and not only the chairs and tables that customers directly touch, but also the front desk and the walls of the bathhouse are coated.