Oigami Onsen, KANZANSO
0278-56-2323
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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use wi-fi?

    Wi-fi can be used free of charge in this facility.
  • About coronavirus measures

    In this facility, to prevent the spread of coronavirus infection,
    The front desk staff is obliged to wear a mask.
    I understand that it may bContinue reading
  • Please tell me the quality and efficacy of hot springs.

    The quality of the hot spring is an alkaline simple sulfur spring, which is said to be effective for neuralgia, arthralgia, and poor circulaContinue reading
  • Please let me know your check-in / check-out time.

    Check-in time is from 3 PM and check-out time is 10 AM.
  • Can I extend the checkout time?

    At +2,000 yen (excluding tax), we will extend the checkout time until 11:00 am.
    We may refuse during busy seasons (Obon, New Year, etc.).
  • Can I make a day-trip hot spring?

    A day trip hot spring is available at 1,000 yen.
    (As of October 2020, we do not accept day trip hot springs to prevent the spread of coronavContinue reading
  • Is it possible to bring food and drink?

    Bringing in is possible.
    There is an empty refrigerator in the room, so please take care of hygiene,
    Please be sure to put food in the refriContinue reading
  • Can you eat meals in the room?

    Currently, meals are not available in the room.
    We ask for both dinner and breakfast at the dining venue.

    Please contact the front desk if Continue reading
  • Is there a free shuttle bus from the station?

    Unfortunately, we do not transfer from the station.
    We are going to come by bus.
    There are cases where the route bus is not a Oigami Onsen BContinue reading
  • I have a wheelchair person, can I use it?

    Although the hotel has steps of about 10 cm at the entrance, the inside of the facility is almost flat.There is a step of about 10 centimeteContinue reading
  • I'd like to drive by car in winter, but is the road OK?

    Oigami Onsen is snowing from December to March. Even if it is sunny in the morning, snow falls from late afternoon to evening, and when you Continue reading
  • Is there a bath in the guest room?

    All rooms are equipped with a bath / toilet.
  • Please tell me the safekeeping of valuable items.

    For your valuables, we will use your in-room safe (free) or will keep you at the front desk.
  • What is the meal content?

    The menu of the meal changes according to the accommodation plan, but it is a local cuisine that used the local seasonal ingredients abundanContinue reading
  • What type of alcohol do you have?

    We offer sake (Tone Nishiki, Asian skunk cabbage, etc.), beer (Asahi, Kirin), wine, etc.In addition, we have prepared "Char’s Kotsuzake (sakContinue reading
  • If you have allergies, can you change the meal contents?

    Depending on the type of allergy, it is also possible to eat allergen-free meals such as "egg" "milk".Please tell us a specific ingredient iContinue reading
  • What time is the shop's opening hours?

    There is a shop on the first floor, it will be open from 8 AM to 9 PM.
  • Is there a shuttle?

    Unfortunately, we do not transfer from the station.
    We are going to come by bus.
    There are cases where the route bus is not a Oigami Onsen BContinue reading
  • Is it possible to arrange massage?

    We can arrange massage until 10 pm.
    Please feel free to contact the front desk.
    For massage fee, please let me assume 4,000 yen / 40 minutesContinue reading
  • Is there a vending machine for drinks and tobacco?

    There is one vending machine for drinks on the third floor, one at the front desk and four at the resting place (including alcohol).
    (We do Continue reading
  • Is there a curfew?

    There is no curfew.We have staff 24 hours a day, but we take a rest during the late night hours.
  • Please tell me the bath time of the public bath.

    The public bath is on the first floor and is available from 15:00 after check-in until 9:00 the following morning.
    (For guests staying conseContinue reading
  • Please tell me about the tourist attractions around you.

    About 10 minutes by car, "Fukiwarenotaki (waterfall)", also called Oriental Niagara in the Oriental Niagara, about 50 minutes by "Hatomachi Continue reading
  • Can I connect to the Internet?

    All rooms in this facility are compatible with wireless LAN (free of charge), so please bring a laptop with wireless LAN built-in.
  • Are there rooms with open-air bath?

    There are 6 rooms with outdoor hot spring on the 5th Floor of the hotel.
    It is a very popular room that you can fully enjoy a private outdooContinue reading
  • When is autumn leaves the best time to visit?

    Since it is natural, it changes every year, but since around late October every year
    Around the beginning of November is the best time to seContinue reading
  • Is there a PC rental?

    I'm sorry.We do not rent a personal computer.
  • Please tell me the time for dinner / breakfast.

    Dinner starts from 18 o'clock/From 18:30, breakfast starts at 7:30/From 8 o'clock, we will ask customer's wishes.
  • Is there a meeting room?

    We are preparing a venue where you can respond to a wide range of applications, from banquet halls according to the number of people, conferContinue reading
  • Do you have an ice machine?

    I'm sorry.There is no icemaker.
    Since I sell it for 500 cups of ice bucket,
    Please ask the front desk.

Reserve·Contact us

Please feel free to contact us if you have any questions.